Our Policy

A few things worth knowing before you order

🕓 Making Time

Our making time is 4–6 weeks as each charm is handmade with cold porcelain clay, which needs proper drying time. We always try to ship as soon as possible, but please place your order only after reading our Shipping & Return Policy.

Once an order is placed, it cannot be cancelled, so please double-check before confirming.

For any questions, reach us at

✨ Keychain Details

🎨 Handmade Note

Since every piece is handmade, there may be small imperfections like tiny dents or specks of dust — that's part of the handmade charm!

💌 Custom Requests

For small changes (like accessory swaps or tiny details), please mention them in your order note or email us at

Major design changes may not be possible.